Just a quick note that my telecommunication consulting company is on hiatus. My expertise landed me a real job as an Enterprise Account Executive for Frontier Communications.
I’m more than willing to refer you to a good consultant, just contact me via the contact page.
James Dimmer
Most people realize MPLS and Fiber are emerging as the defacto standard for connectivity, but have you considered Metro Ethernet ?
Many telco’s are rolling this out as a new product, and it is great for business to augment or replace aging connectivity.
http://www.fiercetelecom.com/story/frontier-extends-metro-ethernet-footprint-55-markets/2011-10-06
Best wishes this new week, and of course let us know if we can help you.
Telco Joe
Are you wasting unnecessary cash flow monthly on your telecom and data services ?
How can you tell ?
We can help
We understand the billing and accounting processes as well as the technology aspect of the services. This combined knowledge, along with an understanding of industry trends and pricing, enables us to make informed recommendations for optimizing networks, and therefore reducing overall costs.
Our 4 Step Optimization Process:
Our recommendations are offered for all categories of service in an easy to understand format using our proprietary Network Optimization Blueprint.
The Blueprint is developed utilizing a combination of telecom customer service records, invoicing, infrastructure, and, financial and contractual analysis. Its’ simple form allows our clients to review a complete solution provided in a familiar format that allows for an easy to understand picture of the telecom services being provided, how they are used by your organization, and whether or not they are cost effective. This comprehensive analysis and resulting blueprint allows ease in facilitating future expansion, contraction, or adoption of internet based business solutions.
With this customized approach, we accommodate every service you need to support today, and help you plan for future uses. This holistic approach and can solve not only today’s problems, but prepare your business to continue to lead into the future.
We keep your phone company honest
What is MPLS ? Multi Protocol Label Switching is a technology introduced to use the carrier’s switch fabric and forward your packetized information among multiple locations.
Many clients have asked, How do I understand MPLS ? Label Switching ?
Really this is simple. The individual IP packets are labeled and delivered to the location (IP) with the priority chosen.
A good example is a voice call through IP. The call is generated and the IP Packets are labeled for priority over the MPLS Cloud. Once the packets reach the router(s) they are labeled for Priority and traverse the MPLS WAN with the highest priority.
You can label each packet for priority or classify different levels of packet priority to make VOIP and SIP calls work more efficiently on your nationwide or global network.
We are experts wth MPLS, SIP and VOIP. Give me a call and I’ll gladly assist you in sourcing a rock solid network today.
Congrats to Centurylink for changing the landscape of the Denver skyline.
If you need assistance sourcing or cost containment with Century link let me know we can help you right away.
http://www.denverpost.com/business/ci_18641970
Have a great day !
Telco Joe
Let us give you a helping hand with enabling your remote workforce.
Here is a great article on remote workers ….
http://mashable.com/2011/08/09/mobile-workers-infographic/
Let me know how we can help
Joe
SIP … WHAT is it ?
SIP (session initialization protocol) is a buzz word around Voip (voice over internet protocol).
What is it ?
SIP is simply the ability to set up and tear down a call path over a data connection using QOS (quality of service). Why do I care ? Sip allows virtual movement of call paths from essentially virtual phone numbers that can be pointed to different IP (internet protocol) addresses. This allows the phone call to be directed to wherever and whatever device the person being called chooses.
Who benefits from SIP ?
Many users who mix multiple devices such as desk phones, cell phones, etc can benefit from SIP. In addition those who need an phone line and have a data connection but dont wish to pay for an added line can add SIP and use the data connection as an extra phone line. Who can use SIP ? Basically anyone who has a device capable of SIP on both ends of a data connection, and a data provider who supports SIP.
Call me if you want this functionality for your company, it is not as expensive as you think and in many cases we can re deploy other assets to decrease the overall long term cost to your enterprise !
James J Dimmer III
Ever wonder why companies are pushing so hard to outsource and move services outside the business location ? Some say that these moves are meant to decrease costs… this may be so, however in many cases it makes sense to move the data off site. Think about centralized computing as a reallocation of resources closer to the core or backbone of the internet. The closer your data and centralized computing is to the internet, the faster the speeds of throughput and the lesser the amount of delay in computing and data transfer from ANY location. The idea is to push the computing away from “edge” sites on the network and provide these services from the backbone allowing for greater flexibility. Imagine a world where all Ip Centric services are delivered by the data center at lightning fast speeds to any location via the internet ! Voice, video, data, IM, Presence, chat… Any service developed and delivered via IP is able to be utilized with minimal hardware on the remote site. Even VPN can be delivered from the data center to a remote user allowing smart devices to serve remote employees and offer a full suite of services to communicate with. In the event that the IT staff desires to offer offsite backup a copy can be maintained easier from data center to data center via fiber to another data center on the fiber map. The costs of services once the data lives on the backbone is decreased by moving to the core or backbone. Data center tactics are alive and well let me know if I can help.
Understanding the Telecom and Data business
The key to making a good decision is in how the telecommunications and data business works.
A point to make here is that the provider contracts with your company to provide a certain suite of services at a certain level of performance. Many terms and conditions of newer contracts with providers are listed on a web page, how easy is it for the carrier to change the terms ?
And what about carriers consolidating and merging ? Will your direct representative be with that carrier in 3 months ? A year ?
How about care for you after the sale ?
Is it a local office ? A call center ?
Can the direct carrier representative actually assist you, or do they get paid once to sell and move on ?
The Truth
Carrier direct representatives likely will not be employed for more than 18 months. You are left with a contract and no advocate to assist you. Most likely a call center out of state and an 800 number to reach a cryptic system where you punch in your account number and then have to repeat yourself 3 times to get an answer, and usually they will insult you and claim the problem is on your end of the connection.
How can a prospective client sort through 3 or 4 providers information and make an educated decision about a provider at contract renewal time ?
Well frankly you can dedicate the next few weeks to research, study and reviewing terms and conditions, service level agreements (SLA) and calling current clients of the prospective vendors. Or just call an independent consultant in your area.
The Solution
Call an independent telecom consultant, who knows the available providers, the services available and negotiates many telecom contracts every year.
Telecom consultants are experts, and with all the change in the carrier space, consultants have direct connections to carriers. Many clients just like you who turn to telecom consultants for answers, recieving a live local response to their needs.
Independent telecom consultants work for you. When hired they are paid to assist you and to make sure you receive what you are paying for. In many cases the independent consultant will not get paid unless your services are installed and invoices continue to be paid.
Telecom consultants are paid to assist you today, and when it’s contract renewal time. Independents are responsive, timely and know each and every carrier that is available for you to choose from.
In many cases they search for 3-5 quotes to source your services. They continue to earn your business every month when you pay your invoice. In addition the independent consultant will analyze your needs BEFORE suggesting a certain product or service.
Why Not ?
Why not try buying your products and services the smart way ? Engage a consultant to assist and see how easy choosing a new contract or provider can be.
Make your life easy ! We know how to help and can assist you in making a safe and smart choice in providers.
Contact me and I’ll gladly refer you to a consultant in your area.
If your enterprise is purchasing voice and data services, how often do you evaluate your providers ? in most cases a consultant should evaluate your telecom and data expenditures at least once a year.
Audits can be as simple as a quick invoice review, or as in depth as identifying each circuit in the phone / data closets and making certain the billing and delivery of services are correct.
The numbers of errors are staggering. Inaccurate billing costs business in America billions every year.
Some examples
A tri county mental health authority saved $10,000 per month by employing my services.
A beverage distributor saved $200 per month and doubled their internet bandwidth speed.
A restaurant with 3 locations combined all voice and data together to support an internet table reservation service. Cost containment of $50 / location and faster internet for customer WIFI in the dining rooms.
So let’s chat, upload your invoice and let’s get to work helping you find reductions in cost and increases in speed and efficiency.
Telco Joe
